Delete your ZZIVE account and data

What is deleted

• Your username, display name, email address, phone number, website, bio, profile photo and cover photo (replaced with anonymous placeholders).
• Your date of birth, gender and location.
• Your password and your push-notification token. You are signed out and the account can no longer be used.
• Your posts (Buzz) stop being shown to anyone; your Stories and Highlights are deleted.

What is kept, and for how long

• Orders, payments and Nectar/wallet records from The Hive and promotions, for the period required by tax, accounting and anti-fraud law. They are no longer linked to your name, email or profile.
• Messages and comments you sent stay visible to the other people in those conversations and threads, under the anonymous name “Deleted User”.
• Safety and anti-abuse records (reports, moderation decisions, a one-way hash of your email and your sign-up IP address) so that banned or abusive accounts cannot simply come back. These are kept only as long as needed for that purpose or required by law.
• Identity verification: your ID document and selfie are held by our verification provider (Didit), not by ZZIVE, under its own retention rules. To ask for their deletion, email legal@zzive.com and we will relay the request.

Delete only some of your data

You do not have to delete your account to remove content. In the app you can delete any of your posts, Stories, comments and Highlights individually, remove your profile photo and bio, and turn off ad personalization. For anything else (for example, your date of birth, location or contact data), email legal@zzive.com saying what you want removed and we will answer within a reasonable time.