Privacy Policy

1. Introduction

ZZIVE ("the Platform", "we", "us") is operated by PiensoQue Inc. By creating an account and using the Platform, you ("the User") agree to this Privacy Policy in its entirety. If you do not agree, do not use the Platform.

2. Eligibility & Age Requirements

You must be at least 14 years old to create an account on ZZIVE. We do not knowingly collect personal data from anyone under 14; if we learn that an account belongs to a user under 14, we will terminate the account and delete the associated data.

Users may earn Nectar rewards through platform engagement regardless of verification status. However, spending Nectar in The Hive marketplace, and any other feature that requires biometric identity verification, is available only to users who are 18 years of age or older and have completed the biometric verification described in Section 6.

4. Data We Collect

We collect the following categories of personal data:

• Identity data: Name, username, email address, phone number
• Biometric data: Facial recognition and government ID data collected during identity verification for the purpose of confirming you are a real, unique human being. This data is processed by our third-party identity verification provider, Didit, and is not stored directly by ZZIVE.
• Usage data: Content interactions (likes, shares, views), session data, device identifiers, IP address
• Location data: With your permission, your device's approximate location, used only to show you more relevant advertising and to let advertisers target a geographic area. You can decline this permission at any time without losing access to any part of the Platform.
• Transaction data: Nectar wallet balance, marketplace orders, payment information
• Communications: Comments, messages, and support tickets
• Contacts (optional): If you choose to use the "Find Friends" feature, we access your device's contacts to help you find people you know who already use ZZIVE. Contact email addresses are hashed on your device before being sent to us — we never receive or store your contacts in plain text, and the hashes we receive are used only for that one matching request and are not retained.

5. How We Use Your Data

• To operate, maintain, and improve the Platform
• To verify your identity and prevent fraudulent or bot activity
• To calculate and distribute Nectar rewards accurately
• To process marketplace transactions in The Hive
• To enforce our Community Guidelines and Terms of Service
• To comply with legal obligations and respond to lawful requests

We do not sell your personal data to third parties. We do not use your data to train AI models without your explicit consent.

6. Biometric Data

ZZIVE requires biometric verification (liveness detection and identity check) to ensure all users are real, unique individuals. This is fundamental to the integrity of the Nectar economy and The Hive marketplace.

Biometric data is processed exclusively by our certified third-party provider, Didit, and is subject to their privacy policy. ZZIVE stores only a reference token confirming verification status — not the biometric data itself. Biometric data is retained by the provider only for the period required to complete verification and is deleted thereafter.

By registering on ZZIVE, you explicitly consent to biometric verification as a mandatory condition of use.

7. Content Prohibited on the Platform

Users are strictly prohibited from publishing:

• Pornographic or sexually explicit material of any kind
• Content involving minors in any sexual or exploitative context
• Harassment, hate speech, or content inciting violence
• Fraudulent schemes, scams, or deceptive commercial practices
• Content that violates third-party intellectual property rights
• Spam, bot-generated content, or coordinated inauthentic behavior
• Content that violates the laws of the user's jurisdiction

Violations will result in immediate content removal, account suspension or permanent ban, and may be reported to the relevant authorities. The publishing user bears sole legal responsibility for prohibited content.

8. Nectar & The Hive Marketplace

Nectar points are a platform reward currency with no guaranteed monetary value outside the Platform. ZZIVE reserves the right to modify the Nectar exchange rate, earning rules, and marketplace fee structure with 30 days' notice to active users.

Marketplace transactions are between users. ZZIVE acts solely as an intermediary platform. ZZIVE does not guarantee the quality, legality, or delivery of goods and services exchanged in The Hive. Users transact at their own risk.

9. Data Retention

We retain your personal data for as long as your account is active. Upon account deletion, personal data is purged within 30 days, except where retention is required by law. Content you have published may remain visible until explicitly deleted by you.

10. Your Rights

We process your personal data based on your consent, the necessity of processing to perform our contract with you (providing the Platform), and our legitimate interests in operating and securing the Platform.

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict processing of your data
• Data portability

If you are located in the European Economic Area, the United Kingdom, or Switzerland, you additionally have the right to lodge a complaint with your local data protection supervisory authority.

To exercise these rights, contact us at legal@zzive.com

11. International Data Transfers

ZZIVE's servers and infrastructure are located in the United States. If you access the Platform from outside the United States, your personal data will be transferred to, stored, and processed in the United States. Where required, we rely on Standard Contractual Clauses and other appropriate safeguards for transfers of personal data from the European Economic Area, the United Kingdom, or Switzerland to the United States.

12. Limitation of Liability

To the maximum extent permitted by applicable law, ZZIVE shall not be liable for:

• Any content published by users
• Disputes between users arising from marketplace transactions
• Loss of Nectar points due to account suspension for policy violations
• Indirect, incidental, or consequential damages arising from use of the Platform
• Service interruptions, data loss, or technical failures beyond our reasonable control

13. Governing Law

This Privacy Policy is governed by the laws of the jurisdiction in which PiensoQue Inc. is incorporated. Any disputes shall be resolved in the competent courts of that jurisdiction. Users are responsible for compliance with the laws of their own country.

14. Changes to This Policy

We may update this policy periodically. Material changes will be communicated via email and in-app notification at least 30 days before taking effect. Continued use of the Platform after the effective date constitutes acceptance of the updated policy.